FAQ's

Are you bonded, licensed, and insured? YES

Do you ever take in or board pets? No all pet sitting is done at your location.

Are you a member of the National Association of Professional Pet Sitters?  YES

Do you charge for the initial meet and greet appointment?  NO

What forms of payment do you accept?  We accept cash, checks, credit/debit cards and money orders. Pet waste customers must use a credit/debit card for recurring monthly charges.  

Do you offer hotel pet services for customers on vacation? YES

Do you offer midday potty breaks while I'm working? YES

Do I have to pay before leaving for my vacation? YES

Have your pet sitters had background checks? YES, extensive checks and our owner conducts onsite inspections as well.

Will my house keys be safe while in your care? All keys are kept with your pet sitter around the clock. They are never labeled so even if lost, nobody would know what house they fit.

What if my property is damaged? We are liable only for damage from negligence or willful misconduct. Due to the unpredictability of animals, we cannot accept responsibility for uncontrollable mishaps (such as bites or furniture damage by your pet).

What happens if my pet gets sick? Before you leave, we ask you to sign a vet release which authorizes us to take your pet to the vet and act on your behalf, if we can't contact you.